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How the Internet Will Change Society
by Theresa Lütge-Smith

Subtle changes in the general tenor of predictions about the future of the Internet surfaced over the past year. In some cases a more ominous and somber tone is replacing the unbridled enthusiasm of the pre-dotcom crash years.

Major factors influencing future trends include current global political turmoil and prevailing concerns about privacy infringements and Internet control issues that are fast becoming a reality. On the other hand, there are always alternative views and enthusiastic visions of ways in which the Internet can benefit society. For example, William Draves, one of the foremost authorities in online learning, and President of the Learning Resources Network (LERN), states that online learning is on the increase. "In the 21st century, online learning will constitute 50% of all learning and education."

The ambivalence about ways in which the Internet can affect society in the future should not come as a surprise, considering the history of technological innovations. Each new technological innovation brings with it developments that both benefit and create new problems for society. The initial creation of the Internet was seen as a definite boon for society - a means for easy and immediate global communications and information sharing; and a general feeling of a new age of cultural and national interaction. While this perception still remains, many have begun to realize that the future of society and the Internet is more complex than original idealistic perceptions may suggest.

There are many predictions of the future of the Internet that are relatively easy to deduce. These include predictions that the Internet will become faster, more user friendly, and will increase in terms of broadband and media richness. However, other aspects of the Internet and its affect on society as a whole are only now beginning to surface. One of the most important of these, in terms of the affect on society, is security and privacy. Privacy is already a hot issue when it comes to surveillance, especially with regard to recent governmental and corporate developments. Privacy may become even more of a problematic factor in the future.

An expert in the field like Nathaniel S. Borenstein, software strategist and author, predicts that the negative future aspect of the Internet includes 'massive surveillance of citizens by the government and by large corporations.' According to Borenstein, other negative effects on society will contribute to the globalization of culture and the gradual destruction of minority cultures and languages. "It will continue to empower a growing number of scam artists who use fraudulent information to get money from the innocent and gullible," he says. This does not however, mean that the future is all negative. "Access to information will become easy and accessible. Nobody will ever lack for pictures of Britney Spears." One of the affects of the Web will be to ameliorate global tension. Bornstein adds, "The growing homogenization of culture might help to moderate the worst excesses of ignorant religious fundamentalists, despite the obvious fact that we're currently living through a time of violent backlash from those groups."

Some past predictions about the Internet have come true, albeit with some unexpected twists. E-mail for example was predicted to become the killer application of the Internet, which it has become, but with a twist in the form of spam, which threatens the existence of this medium. Broadband was also touted as the way to greater Web accessibility and action, but larger companies tend to dominate it through a monopoly of the rules and procedures about broadband delivery. According to many experts and observers, the initial idea of society benefiting from the Internet is beginning to take on an Orwellian tone of dominance. This is evident when considering the future of Internet entrepreneurship.

The Future Of Small Business

One area that many predicted would benefit greatly from the growth of the Internet was small business. The general consensus was that at last small business could compete on equal footing with corporate giants that notoriously dominated the market place. While there is still a viable place for small business online, some believe that larger players have yet again succeeded in dominating the field, and that this influence on the marketplace has set the tone for the future.

According to Professor Borenstein, "Fundamentally, Internet technology is fairly neutral; it could have in fact been used to level the playing field and enable small businesses to be more competitive. But big business has cleverly and effectively come to dominate the levers of control on Internet technology, with the result that the Internet has become a tool to further increase the advantages of large business enterprises."

The culprits are, according to Borenstein, the large monopolies and governments who will determine the nature and range of business on the Internet. "An informal alliance of a very few companies, such as AOL, Microsoft, and Visa, has been able to so dominate the rules-setting process as to produce an Internet far more conducive to their interests than anyone else's. The most obvious possible counterweight to their domination would be governments, particularly the US government; but most of today's governments suffer from a combination of poor understanding of the issues and enormous sympathy and trust for big business. This has led them to completely abdicate their possible role as defenders of the little guy. For the best imaginable example, look at the sad history of ICANN and its current imperial arrogance."


Part 2: Commercialism, Privacy And Humanism

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